General

General FAQs

Which are the payment methods offered?

ZapSeller offers a wide variety of methods for payment like RazorPay,Instamojo, PayU, Paytm, Braintree, Stripe Payment, Cash on delivery, Money transfer, Paypal so a customer never has to hassle...

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By Vaishnavi Bangale

updated 5 months ago

Can I change domain name anytime later?

Yes, You can change your domain name anytime from the DNS section, which is a subsection of the Company section.

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By Vaishnavi Bangale

updated 9 days ago

Can I customize my shop view?

Yes, ZapSeller has 3 types of themes namely default, modern and smart theme, so you can customize your shop view and can change it anytime.  Default theme view Modern theme view Theme theme view

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By Vaishnavi Bangale

updated 5 months ago

Can ZapSeller manage offline orders?

Yes definitely, ZapSeller can manage offline orders. When your system gets connected to the internet, you have to sync all the offline orders.

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By Vaishnavi Bangale

updated 5 months ago

Does ZapSeller have multi currency option?

Yes, Zapseller can handle different currencies. If you'd like, you can also customize your exchange rates for these currencies.

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By Vaishnavi Bangale

updated 5 months ago

Can we add more than one person to handle ZapSeller?

Yes, ZapSeller have provision for this already, You can add more users from the Settings>>Users, so you can add as many users as you want.

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By Vaishnavi Bangale

updated 9 days ago

How can I check sales trend over time?

You will get sales trend graph on dashboard, along with top performing categories, top selling products, Customer with most sales, stock threshold.

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By Vaishnavi Bangale

updated 5 months ago

If we want to send automatic emails to our customers for different purpose, Can we do it?

Yes, Zapseller has settings for that already, you can automatically send emails by just enabling the corresponding button from the email section which is a subsection of the module section.

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By Vaishnavi Bangale

updated 9 days ago

Which and how much type of emails can we send to the customers automatically?

You can send a verification email, a registration email, customer email, order confirmation email, admin invitation email, invoice confirmation email, refund notification email, shipment...

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By Vaishnavi Bangale

updated 9 days ago

Do you have any multi factor authentication provision?

Yes, ZapSeller have push notification section which subsection of progressive web app, there you can mange this. 

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By Vaishnavi Bangale

updated 7 months ago

Can we customize tax rates for different tax categories?

Yes definitely, you can customize your tax rates from the taxes of settings section.

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By Vaishnavi Bangale

updated 9 days ago

What are Documents?

Documents are used to upload various policies for your store such as delivery, refunds, terms, and conditions, etc. These are necessary to tell a customer about the policies your store is...

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By Vaishnavi Bangale

updated 3 months ago

What is the customer handling limit?

We provide unlimited traffic handling so you can be assured there are no charges even for an insane amount of consumers in your store.  

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By Vaishnavi Bangale

updated 3 months ago

How many users can be added on my store for access control?

User access control is dependent on the different types of plans. To see differences between various plans visit https://www.zapseller.com/pricing/  

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By Vaishnavi Bangale

updated 3 months ago